At Centerprise, we believe that good risk management cannot be achieved without good process management. That is why we have designed a workflow module within CenterSphere that can be used throughout your enterprise, both in conjunction with other modules as well as with your internal processes and systems. Control weaknesses and outright failures often arise from gaps between corporate policies established by management and the actual processes carried out by employees. Like other fault-sensitive industries, such as airlines or chemical processing, the financial services industry is an excellent candidate for using workflow technology to increase efficiencies and control.

CenterFlow's workflow technology enables you to design and automate your workflow-defined business rules and system processes anywhere in your organization. Managers can define what route a process takes, who participates in the process and what role they play, what decisions are made within the process, how these decisions affect the flow, and what information is routed around or required by the participants. Significantly, detailed historical records of all of these variables are available for audit and compliance purposes. Moreover, workflow processes are formally linked to policies and procedures within the system. These functionalities, together, result in a new level of process integration that gives you the framework for a stronger, more comprehensive risk management environment.

• The integrated workflow module supports process definition, execution support, and audit.


• Virtually all functionality in CenterSphere is designed to be managed within a workflow context.
• Functionality can be extended to include applications that reside outside of CenterSphere.

• Allows enormous flexibility in assigning tasks.


• Can assign work items to a specific person, post, or role.
• Supports setting work item priorities and defining priority schemes.
• Can define general escalation rules and time limits across a set of workflow processes.
• Can track and audit the execution of various stages of current workflow activities as well as prior states.
• Action form templates, designed by Centerprise, have been developed as pre-packaged user interface forms to support the more common activities associated with risk-control processes (e.g., review for approval, request for approval).

• A suite of workflow process templates have been designed to support key control processes.


• Templates are based on sound industry and regulatory practices and linked to related policies.
• CenterFlow can also easily incorporate customized, user-defined workflow processes.